Faq's

FAQs (Frequently Asked Questions)

Here at belzom.shop, we understand that you may have some questions about our products or services. Below are the answers to some of the most frequently asked questions. If you don't find the information you’re looking for, feel free to contact us directly!

1. What products do you offer?

We offer a wide range of high-quality products to suit your needs. From fashion to accessories, home decor, and more, belzom.shop provides products that combine quality, style, and affordability. You can explore our complete collection by browsing through our website.

2. How can I place an order?

Placing an order with us is easy! Simply follow these steps:

  1. Browse through our product categories.

  2. Add the items you wish to purchase to your cart.

  3. Proceed to checkout and fill in your shipping details.

  4. Select your preferred payment method and complete your order.

You will receive an order confirmation email once your order is successfully placed.

3. Is it safe to shop on belzom.shop?

Absolutely! Your safety is our priority. belzom.shop uses secure payment gateways and encryption technologies to ensure that your personal and payment information is protected. We comply with all necessary security protocols to provide a safe online shopping experience.

4. What payment methods do you accept?

We accept a variety of payment methods to make your shopping experience as convenient as possible:

  • Credit/Debit Cards (Visa, MasterCard, etc.)

  • UPI (Unified Payments Interface)

  • Net Banking

  • PayPal

  • Cash on Delivery (COD) (where applicable)

5. Can I cancel or modify my order?

We understand that sometimes plans change. If you need to cancel or modify your order, please contact us immediately at info.belzomshop@gmail.com or call us at +91 9316060625. Once an order is shipped, we cannot make any changes. However, we will assist you with the return process if necessary.

6. Do you offer international shipping?

Currently, we offer shipping within India only. We are exploring options for international shipping and will update our customers when this service becomes available.

7. How can I track my order?

Once your order has been shipped, you will receive an email with tracking information. You can use the tracking number provided to track your shipment through the courier’s website.

8. What is your return/exchange policy?

If you are not satisfied with your purchase, we offer a 14-day return and exchange policy. The product must be unused and in its original packaging. For more details on returns and exchanges, please visit our Return & Exchange Policy page or contact our support team.

9. How do I contact customer support?

If you have any questions or need assistance, you can reach our customer support team by:

  • Email: info.belzomshop@gmail.com

  • Phone: +91 9316060625

  • Business Hours: Monday to Friday – 9:00 AM to 6:00 PM IST, Saturday – 10:00 AM to 4:00 PM IST, Sunday – Closed.

10. Do you offer gift cards?

Yes, we offer gift cards for a perfect gifting experience! You can purchase a gift card directly from our website, which can be used towards any product available on belzom.shop

11. How do I know if a product is in stock?

Product availability is shown on the product page. If an item is out of stock, you can sign up to receive an email notification when the product is back in stock. We work hard to restock popular items as quickly as possible.

12. Can I get a discount or promotion on my order?

Keep an eye on our website for upcoming promotions and special offers. You can also subscribe to our newsletter for exclusive discounts, sales alerts, and the latest updates.

Have More Questions?

If you still have questions, feel free to reach out to us through our Contact Us page. We’re always happy to assist!