Terms Of Services

Terms of Service

Welcome to belzom.shop! These Terms of Service ("Terms", "Terms of Service") govern your use of our website and services. By accessing or using our website at belzom.shop ("Site"), you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Site.

1. General Information

  • Site Owner: info.belzomshop@gmail.com is managed by Bariya Akshita Akash, with the email address info.belzomshop@gmail.com and phone number +91 9316060625.

  • Location: Our business is located at Near Brahamani Mata Temple Adhewada Bhavnagar-Gujarat-364002

  • Services Provided: We provide a wide range of products available for purchase through our Site. These products include but are not limited to [mention product categories, such as fashion, accessories, etc.].

2. Use of Our Site

  • Eligibility: By using our Site, you confirm that you are at least the age of majority in your state or country of residence, or you have obtained parental consent to use the Site.

  • Account: To place an order or access certain features of our Site, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities under your account.

  • Prohibited Activities: You may not use our Site for any unlawful purpose or in any manner that could damage, disable, overburden, or impair our services, including but not limited to:

    • Engaging in fraud or deceptive activities.

    • Uploading malicious content (viruses, worms, etc.).

    • Interfering with other users’ use of the Site.

3. Products and Pricing

  • Product Availability: While we make every effort to keep our product listings up to date, availability is subject to change. If a product is out of stock or unavailable, we will notify you as soon as possible.

  • Pricing: Prices displayed on the Site are in INR (Indian Rupees) unless otherwise specified. We reserve the right to change product prices at any time without prior notice.

  • Promotions and Discounts: Any promotions, discounts, or special offers are subject to specific terms and may be discontinued at any time. These promotions are not applicable on items marked as non-refundable or during clearance sales unless otherwise stated.

4. Ordering and Payment

  • Order Process: To place an order, you must follow the checkout process and provide accurate billing and shipping information. By placing an order, you offer to purchase products subject to these Terms.

  • Payment Methods: We accept various payment methods, including credit/debit cards, UPI, net banking, PayPal, and cash on delivery (COD) where applicable.

  • Order Confirmation: After you place your order, you will receive an order confirmation email. This email does not confirm the acceptance of the order but serves as a record that we’ve received your order.

  • Order Cancellation: You may cancel your order before it is processed or shipped. Once the order has been dispatched, it cannot be canceled, but you may initiate a return as per our Return & Refund Policy.

5. Shipping and Delivery

  • Shipping Terms: We offer shipping within India and aim to process orders within 1-2 business days of receiving them. Shipping times may vary based on the destination.

  • Shipping Fees: Shipping fees are calculated based on the weight and size of the order, as well as the shipping location. Free shipping may be offered on orders above a certain amount.

  • Delivery Issues: If you provide incorrect shipping information or miss the delivery, you may be charged an additional shipping fee for reshipping. See our Shipping Policy for more details.

6. Returns, Refunds, and Exchanges

  • Returns: We offer returns for defective or damaged items, or if the wrong item was shipped. Returns are not accepted for change of mind, and products purchased during sale or clearance may be non-returnable.

  • Refunds: Refunds will be processed to the original payment method. If you return an item eligible for a refund, the refund will be processed within 5-7 business days once the returned product is received and inspected.

  • Exchanges: We currently do not offer direct exchanges. If you wish to exchange a product, you may return it and place a new order. See our Return & Refund Policy for detailed information.

7. Privacy Policy

Your use of our Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our Site, you consent to the practices described in our Privacy Policy.

8. Intellectual Property

All content on the Site, including product descriptions, images, logos, and designs, is owned by belzom.shop or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use or reproduce any content from our Site without our prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law, belzom.shop shall not be held liable for any damages arising from the use of the Site, including, but not limited to, any loss of profits, business, goodwill, or data, or for any direct, indirect, incidental, punitive, or consequential damages.

10. Governing Law and Dispute Resolution

  • Governing Law: These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

  • Dispute Resolution: Any disputes or claims arising out of or in connection with these Terms will be resolved through arbitration in Surat, Gujarat, India, in accordance with the rules of the Indian Arbitration and Conciliation Act, 1996.

11. Modifications to the Terms of Service

We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will be posted on this page with an updated "Last Modified" date. Please review these Terms periodically to stay informed of any changes.

12. Contact Us

If you have any questions about these Terms or any aspect of our services, feel free to reach out to us:

  • Email: info.belzomshop@gmail.com

  • Phone: +91 9316060625

  • Address: Brahamani Mata Temple Adhewada Bhavnagar-Gujarat-364002